Privacy Policy

At Nexvora Infrastructure & Technologies ("the Company," "Nexvora," "we," "us," or "our"), we recognize that trust is the foundation of every successful client relationship, and that trust begins with the responsible, transparent, and secure handling of the information entrusted to us. This Privacy Policy is designed to provide a comprehensive and clear explanation of how we collect, use, process, disclose, store, and protect personal and technical information belonging to our clients, business partners, subcontractors, suppliers, website visitors, and any other individuals or entities who interact with our website, request our infrastructure, telecom, electrical, and technology services, or communicate with our team through any channel.

This Policy applies to all information collected through our website, project inquiry forms, email correspondence, telephone communications, site visits, tender submissions, contractual documentation, and any other means by which information is shared with Nexvora Infrastructure & Technologies in the course of our business operations. By accessing our website, submitting an inquiry, requesting a quotation, or otherwise engaging with our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

Effective date: 22 August 2026.

In the ordinary course of providing infrastructure, technologies, telecom, electrical, mechanical, fiber, security, and related contracting services, we may collect a range of personal and business information directly from you, as well as information generated automatically through your interaction with our website and digital platforms. The categories of information we may collect include, without limitation:

• Identification and contact details, including your full name, job title, company name, mailing address, email address, and telephone or mobile number. • Project-related information, including project scope, technical specifications, site locations, drawings, bill of quantities, budgets, timelines, and other requirements voluntarily provided for the purpose of preparing quotations or proposals. • Business and financial information reasonably necessary for contract negotiation, invoicing, payment processing, and compliance with applicable commercial regulations in the Kingdom of Saudi Arabia. • Correspondence and communication records, including emails, meeting notes, inquiry forms, and any other documented communication exchanged with our team. • Technical and usage information collected automatically when you visit our website, including your IP address, browser type and version, device type, operating system, referring URLs, pages viewed, time spent on the website, and general browsing behavior collected through cookies or similar technologies. • Career and supplier information you voluntarily submit, such as CVs, trade licenses, or registration details. • Any other information you choose to provide through contact forms or other business communications.

The information we collect is used solely for legitimate business purposes connected to the provision, improvement, and administration of our services. Specifically, we may use the information collected to: respond promptly and accurately to inquiries and requests for information; prepare and issue detailed quotations, proposals, and technical consultations tailored to your project requirements; manage, plan, and execute contracted projects, including coordination with subcontractors, suppliers, and regulatory bodies; maintain accurate business records for accounting, auditing, and legal compliance purposes; communicate updates regarding ongoing projects, service offerings, or matters relevant to our business relationship; improve the functionality, security, and content of our website and digital communications; conduct internal analysis to enhance our service quality, operational efficiency, and customer experience; and comply with applicable legal, regulatory, contractual, or governmental obligations, including the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia where applicable.

We do not use personal information for any purpose incompatible with these stated objectives without first obtaining appropriate consent, where such consent is required under applicable law. We do not sell personal information.

Our website may employ cookies, web beacons, and similar tracking technologies to enhance user experience, analyze website traffic, and improve the overall performance and security of our digital platform. Cookies are small data files stored on your device that allow us to recognize returning visitors, understand usage patterns, and tailor content to better serve our audience. You retain the ability to control or disable cookies through your browser settings; however, please be aware that disabling certain cookies may affect the functionality and usability of portions of our website.

We may also collect non-personally identifiable technical information such as IP addresses, device identifiers, browser characteristics, and general geographic location (at a city or country level) for the purposes of website analytics, fraud prevention, and cybersecurity monitoring.

Nexvora Infrastructure & Technologies takes the protection of personal and business information seriously and has implemented appropriate technical, administrative, and organizational security measures designed to safeguard the confidentiality, integrity, and availability of the information in our possession. These measures include, but are not limited to, restricted access controls, secure data storage systems, staff confidentiality obligations, periodic review of our information handling practices, and the use of reputable third-party service providers who are contractually bound to maintain equivalent standards of data protection.

While we take reasonable and industry-appropriate precautions to protect your information from unauthorized access, alteration, disclosure, or destruction, no method of electronic transmission or storage is entirely infallible, and we cannot guarantee absolute security. In the unlikely event of a data security incident affecting your personal information, we will take prompt and appropriate action in accordance with applicable legal obligations.

We do not sell, rent, trade, or otherwise commercially exploit your personal information. We may, however, share information on a limited, need-to-know basis with the following categories of recipients where necessary for legitimate business purposes:

• Authorized employees, engineers, project managers, and internal departments who require access to information to fulfill their professional responsibilities. • Subcontractors, suppliers, consultants, and project partners engaged in the execution of a specific contracted project, subject to appropriate confidentiality expectations. • Professional advisors, including legal counsel, auditors, insurers, and financial institutions, where such disclosure is necessary for legitimate advisory, compliance, or transactional purposes. • Government authorities, regulatory bodies, or law enforcement agencies where disclosure is required or permitted under applicable laws, regulations, court orders, or governmental requests. • Successor entities in the event of a merger, acquisition, restructuring, or sale of business assets, provided that the receiving party agrees to honor the commitments described in this Privacy Policy.

We retain personal and business information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, including the satisfaction of any legal, accounting, contractual, or regulatory requirements. The specific retention period will vary depending on the nature of the information, the purpose for which it was collected, and any applicable statutory retention obligations. Once information is no longer required for these purposes, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it in a manner consistent with applicable data protection standards.

Depending on applicable law, including the Saudi PDPL where it applies, you may have certain rights regarding the personal information we hold about you, including the right to request access to, correction of, or deletion of your personal information, the right to object to or restrict certain processing activities, and the right to withdraw any consent previously provided. To exercise any of these rights, or to raise any questions or concerns regarding how your information is handled, you may contact us using the details provided in Section 10 below. We will respond to legitimate requests within a reasonable timeframe and in accordance with applicable legal requirements.

Our website may, from time to time, contain links to third-party websites, platforms, or services that are not owned or controlled by Nexvora Infrastructure & Technologies. This Privacy Policy applies solely to our own website and services. We are not responsible for the privacy practices, content, or security of any third-party websites, and we encourage you to review the privacy policies of any external sites you visit.

We reserve the right, at our sole discretion, to update, amend, or revise this Privacy Policy from time to time in order to reflect changes in our business practices, service offerings, technology, or applicable legal and regulatory requirements. Any such updates will be published on this page along with a revised effective date. We encourage you to periodically review this Privacy Policy to remain informed of how we are protecting your information. Continued use of our website or services following the publication of any changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, comments, or requests regarding this Privacy Policy or our handling of your personal information, please contact Nexvora Infrastructure & Technologies through our official business channels. We are committed to addressing any privacy-related inquiries promptly, transparently, and professionally.

• Company: Nexvora Infrastructure & Technologies (Nexvora) • Email: info@nexvora.sa • Phone: +966 53 8080 920 • Mobile: +966 50 483 9699 • Address: Olaya District, Riyadh, Saudi Arabia

This Privacy Policy is governed by the laws of the Kingdom of Saudi Arabia. Any dispute arising in connection with this Policy shall be subject to the competent courts of the Kingdom, without prejudice to any mandatory rights you may have under applicable data protection law.

Our website and services are directed at businesses and professional clients. We do not knowingly collect personal information from children under 18 years of age. If you believe we have received such information in error, please contact us and we will take appropriate steps to delete it.